How do I set up business email for my staff?

Choose where the mail will live (a Tremhost web hosting plan, which includes unlimited mailboxes, or a business email plan from $5 a month for 50 mailboxes), create one mailbox per person in cPanel, then give each person their address, password and the setup guide for their device.

1. Choose the plan

Already host your website with us? You can create staff mailboxes on that plan today.

2. Create the mailboxes

1. Log in to cPanel and open Email → Email Accounts.
2. Click + Create, type the name before the @ (for example tendai), set a strong password and choose the storage quota.
3. Repeat for each person. Pick one pattern, such as firstname@ or firstname.surname@, and use it for everyone.
4. Add shared addresses such as info@ or accounts@: see How do I set up info@ or sales@ for several people?

3. Make sure your mail is trusted

Open Email → Email Deliverability in cPanel and click Repair on anything flagged. On business email plans we configure SPF, DKIM and DMARC for you. Details: How do I set up SPF, DKIM and DMARC?

4. Connect everyone’s devices

Give each person their address and password privately, not in a group chat, with the guide for their device: phone, Outlook, Gmail app, Apple Mail or webmail. Use IMAP so mail stays the same on phone, laptop and webmail.

When someone leaves

The mailbox belongs to your business. On their last day, change its password, then let a colleague use it or forward its mail so customer conversations aren’t lost.

Moving staff from Gmail or another provider? We can copy their old mail across: see How do I move my email from another provider?

Still stuck? Open a support ticket with your domain name, or message us on WhatsApp, Monday to Friday, 08:00–17:00 CAT.

Updated 6 November 2026. Something here out of date? Tell us.