A backup that has never been restored is a hope, not a plan. We take a daily encrypted backup of your website's files and database, keep it where a hacked hosting account cannot delete it, and restore it into a test copy on a schedule so you have proof it works before you need it.
Order online and pay in US dollars. We then contact you to schedule the setup. Not sure yet? Book a 20-minute call.
Most businesses find out their backups do not work on the day they try to restore one. These are the usual reasons.
Without it: Backups reachable from the same account can be deleted along with the site
With Tremhost: Your site's server holds no login to the backup storage
Without it: Backups stored with the same provider can go down with it
With Tremhost: A separate copy away from your website's server
Without it: Nobody knows whether the backup is complete until it is too late
With Tremhost: Restores are tested on a schedule and reported to you
Without it: Last night's backup may already contain the mistake
With Tremhost: Thirty days of history to restore from
Nothing to install on a Tremhost-hosted site. On another host we need SSH or SFTP and database access.
Files and databases are copied every day and only changes are stored, so backups stay small and fast.
Backups are encrypted before they leave your server and kept away from it, collected by our system rather than pushed from your site.
On the schedule your plan sets, we restore a recent backup into an isolated test copy and check that the site works.
Each test produces a short written report: backup date, restore time and anything that failed. Useful for auditors, boards and insurers.
Both plans back up daily and keep 30 days of history. Professional tests a restore every month instead of every quarter.
Prices in US dollars, billed monthly or yearly.
Business websites where a day's changes are rarely critical.
$19a month
or $228 a year. No setup fee.
A tested restore every quarter.
Order EssentialMost organisations start here
Online shops, booking sites and anything holding records you cannot recreate.
$37a month
or $444 a year. No setup fee.
A tested restore every month.
Order ProfessionalSo you know exactly what you are paying for.
This covers website files and databases. Mailboxes are not backed up by this service.
Wix, Shopify, Squarespace and similar platforms do not give the access needed, so they are not covered.
We restore a clean backup. Finding how an attacker got in is Armor SOS.
Larger sites are quoted for extra storage before you buy.
Tremhost has hosted Zimbabwean businesses since 2016 across data centres in Johannesburg, New York, Miami, Limburg and Roubaix. Restoring accounts after hacks, bad updates and accidental deletions is part of our engineers' ordinary work.
Office 3, Mezzanine Floor, Batanai Gardens, Cnr First Street & Jason Moyo Ave, Harare. Human support Monday to Friday, 08:00–17:00 CAT.
Still unsure? Ask us on WhatsApp or open a ticket.
Hosting backups are valuable, and Tremhost hosting includes them. They usually sit with the same provider, are reached through the same control panel, and are rarely restore-tested for you. Backup Assurance adds a second copy kept away from your website's server, that your website's logins cannot delete, and proves it restores.
We restore a recent backup of your files and database into an isolated test copy, check that the site loads and its key pages and forms work, then delete the test copy. You get a short report with the backup date restored, how long the restore took and anything that failed.
Our backup system connects to your site to collect the backup. Your website's server holds no login to the backup storage, so an attacker who takes over your site or hosting account has nothing to delete the backups with.
Yes, as long as we can reach it over SSH or SFTP and connect to its database. That covers most cPanel hosting and every VPS. Website builders such as Wix and Shopify do not give that access, so they are not covered.
Your website files and databases, measured before compression. Email mailboxes are not included. If your site is larger, we quote for the extra storage before you buy.
We start a requested restore within the same business day during support hours, Monday to Friday 08:00–17:00 CAT. Your restore reports show how long a restore of your site takes, so you know before you need it.
Managed WordPress already includes daily backups and malware removal. Backup Assurance adds an off-site copy and restore testing. Many sites will not need it; sites that take payments, bookings or records usually do.
If you need something different, one of these may give you more for your money.
Better if your site is WordPress and you want it run for you.
Daily backups, updates and malware removal included, from $15 a month.
Better if you want to run your own backups.
S3-compatible storage for backups and archives, from $8 a month for 250 GB.
Better if your site has been hacked right now.
Same-day triage when something is already wrong.
Better if you want to stop attacks reaching your site at all.
Cloudflare protection configured by our team, from $9 a month.
In a 20-minute call we check how your site is backed up today and tell you what would be lost if your server failed tonight.
