Pay in US dollars, the way Zimbabwe pays
EcoCash, InnBucks, ZimSwitch, Omari, Visa, Mastercard, Bitcoin, Tron or Litecoin. Every payment has a reference and a receipt, services activate automatically, and a person in Harare sorts out anything that does not go through.
No PayPal. If none of our methods works for you, tell us and we will find a way.
Pay by
Every way to pay
Pick the one you already use. All of them pay the same USD invoice.
- Mobile money and ZimSwitch
EcoCash, InnBucks, ZimSwitch, Omari
Choose the method at checkout, approve the prompt on your phone or card, and the invoice is marked paid as soon as the processor confirms.
- Cards
Visa and Mastercard
Any Visa or Mastercard enabled for online payments, from any country. If your bank blocks it, ask them to allow international online payments or use a mobile-money method.
- Crypto
Bitcoin, Tron, Litecoin
Pay the exact invoice amount to the address shown at checkout; the invoice is marked paid once the network confirms. Useful for clients outside Zimbabwe.
- Organisations
Formal quotation and invoice
Schools, NGOs, government and enterprise get a written quotation, a USD invoice addressed to the organisation, and a receipt for the auditors. Payment by any method above.
Request a quotation - Prepay
Add funds to your account
Top up "My wallet" in the client area and renewals are paid from it automatically, so a lapsed card or a missed email never takes a site down.
Add funds - Help
Billing on WhatsApp
Proof of payment, a declined card, an invoice that needs different company details: send the invoice number and we fix it in office hours.
+263 78 596 0376
How to pay an invoice
- Sign in to the client area and open Billing → My Invoices, or use the link in the invoice email.
- Open the unpaid invoice and choose a payment method from the list at the top.
- Click Pay Now, complete the prompt on your phone or the card page, and wait for the confirmation screen.
- The invoice shows Paid and your service activates or renews. If it does not within an hour, send the invoice number to billing on WhatsApp.
Trusted by Zimbabwean businesses since 2016
Source: Tremhost's Google Business Profile. Read all reviews on Google
These guys have the best support and customer service, they are always available for support, I highly recommend.
Tremhost provides excellent all-around service as well as speedy customer support. I strongly recommend them.
Great company for sites. I have been working with these guys for years. Keep up
CILT Zimbabwe
Professional institute, Harare
Membership, events and the WiLAT community on one site that Tremhost has run since 2021.
Read the storyBuildware
Decorative panels and cabinet hardware, Harare
A client since 2017: a product catalogue with WhatsApp quotation requests and SEO built around trade terms.
Read the storySpecialist Junior School
Private primary school, Ruwa
A school website parents use and pupils publish on, with an events calendar for term dates and fixtures.
Read the story
Payment questions
Anything else, ask billing on WhatsApp.
Do you accept PayPal?
No. Pay in US dollars by EcoCash, InnBucks, ZimSwitch, Omari, Visa, Mastercard, Bitcoin, Tron or Litecoin. If none of those works for you, message billing on WhatsApp and we will find a way.
Which currency am I charged in?
US dollars. Invoices are issued in USD; the client area can show ZAR equivalents for reference.
Is there a fee for paying by mobile money or card?
Some payment methods carry a convenience fee that covers what the processor charges us. It is shown as its own line on the invoice before you pay, never added afterwards.
My card was declined. What now?
Most declines are the issuing bank blocking an international online payment. Ask your bank to allow it, or use EcoCash, InnBucks, ZimSwitch or Omari instead. If it still fails, send the invoice number to billing on WhatsApp and we will help.
I paid but my service is not active.
Card, mobile-money and ZimSwitch payments usually activate the service within minutes. If an invoice still shows unpaid after an hour, send the invoice number and the payment reference or screenshot to billing on WhatsApp (+263 78 596 0376).
Can I pay for several services at once?
Yes. Unpaid invoices can be paid together from the client area, and you can add funds to your account in advance ("My wallet") so renewals are paid automatically.
Do I get a tax invoice and receipt?
Every payment produces a PDF invoice marked paid in your client area, addressed to the company details on your account. Keep those details current so the invoice is right first time.
Can I get a refund?
If this is your first order with Tremhost, web hosting, managed WordPress, business email and reseller hosting can be cancelled within 30 days of the first payment for a full refund of the plan fee. Domains, SSL certificates, licences, setup fees, paid migrations and renewals are not refundable. The full wording is in our Terms.
Can I pay in cash at the office?
Payments are made online so every one has a reference and a receipt. If you need to bring documents or discuss an invoice in person, the office at Batanai Gardens, Harare, is open in office hours.
A payment that did not go through is a message away
Send the invoice number and a screenshot to billing. In office hours we usually have it sorted in minutes.