Healthcare IT in Zimbabwe: patient systems that stay up and stay confidential
For hospitals, clinics, laboratories and pharmacies. Healthcare IT has two jobs: helping patients find and contact you, and keeping patient records available and confidential. We do both: websites and staff email for the first; secure hosting, backups and security for the second, supported from Harare.
We put in writing where your data sits before we start, and sign a data processing agreement.
- Where the data sitsIn writing
- Access by staff roleConfigured
- Encryption and daily backupsOn
- Access logs for the DPOKept
- Breach plan: POTRAZ within 24 hoursDocumented
- Records on a shared laptopMoved
- 4.6 out of 5 from Google Reviews
- 13,000+ domains on Tremhost infrastructure
- Since 2016, from Harare
- Human support by WhatsApp, phone and ticket
Patients judge you online before the first appointment, and the law judges how you keep their records
Zimbabwe's Cyber and Data Protection Act treats health information as sensitive data. A breach has to be reported to POTRAZ within 24 hours of the controller becoming aware of it.
Today
- Patient records on a single office PC or laptop
- No one can say where the data is or who can reach it
- Staff using personal email to send results
- An outage means paper, queues and lost appointments
With Tremhost
- Patient systems on secured servers with daily backups
- Where the data sits, put in writing for your DPO
- Staff email on your domain, with phishing filtered
- A standby or cluster for systems that must not stop
Source: Cyber and Data Protection Act [Chapter 12:07], sections 3, 12, 19, 28 and 29 (ZimLII, read 2 November 2026). This is a summary, not legal advice.
What an hour without your patient system costs
Enter what the practice earns in an hour and how long a server failure or attack would keep the system down. The starting values are only an example.
- Lost while offline
- $900
- That pays for
Lost = hourly revenue × hours offline. It leaves out the cost of a reportable breach and patients who go elsewhere.
For every kind of healthcare provider
What each type of provider usually needs first.
Hospitals and medical centres
Departmental websites, staff email, servers and security.
Start with: Managed cPanel VPS, Managed cyber security, Armor Workforce
Private clinics and practices
Patients find services, hours and how to book.
Start with: Website design, Business email, Armor Guard
Laboratories
Hosting for laboratory applications and results systems.
Start with: VPS and servers, Managed databases, ESET endpoint security
Pharmacies
Product and service information, email and protection.
Start with: Website design, Business email, ESET endpoint security
Dental and specialist practices
A site that explains your services and takes enquiries.
Start with: Website design, Business email
Medical training and research
Institutional sites, research publications and e-learning.
Start with: Managed WordPress, VPS and servers, S3 storage
What we provide
Each service with its real starting price.
Website design
A site that brings enquiries, with hosting, email, SSL and edits in one annual fee.
From $550 a year
Business email
Every person on your own domain; works in Outlook, Gmail and on phones.
From $5 a month for 50 mailboxes
Managed cPanel VPS
A managed server for many sites, with the licences included.
From $80 a month
Managed databases
Backed up, restorable to any point in 7 days, watched for you.
Priced to your setup
ESET endpoint security
Antivirus, encryption and ransomware protection per device.
From $16.50 a device a year
Armor Mail
Stops fake invoices and phishing before staff act on them.
$12 a month for ten mailboxes
Trusted by businesses since 2016
Source: Tremhost's Google Business Profile. Read all reviews on Google
These guys have the best support and customer service, they are always available for support, I highly recommend.
Tremhost provides excellent all-around service as well as speedy customer support. I strongly recommend them.
Great company for sites. I have been working with these guys for years. Keep up
CILT Zimbabwe
Professional institute, Harare
Membership, events and the WiLAT community on one site that Tremhost has run since 2021.
Read the storyBuildware
Decorative panels and cabinet hardware, Harare
A client since 2017: a product catalogue with WhatsApp quotation requests and SEO built around trade terms.
Read the storySpecialist Junior School
Private primary school, Ruwa
A school website parents use and pupils publish on, with an events calendar for term dates and fixtures.
Read the story
Pay in US dollars, the way you already pay
EcoCash, InnBucks, ZimSwitch, Omari, Visa, Mastercard, Bitcoin, Tron, Litecoin, bank transfer or cash at our Harare office. Annual billing is available on most services. If a payment doesn't go through, message us on WhatsApp.
Questions people actually ask
Still unsure? Ask us on WhatsApp or book a call.
Where will our patient data be hosted?
We tell you in writing before we start: which data centre, which country and who can reach it. That is what your data protection officer needs to decide whether a transfer outside Zimbabwe meets the Act.
Do you sign a data processing agreement?
Yes. It sets out how we handle your data, the security measures we apply and what happens if there is an incident.
What does the Cyber and Data Protection Act require of a clinic?
In short: health information is sensitive data; processing it generally needs the patient's written consent or must be under a health professional's supervision; personal data may only go abroad where it is adequately protected or on another ground such as consent; and a security breach must be reported to POTRAZ within 24 hours. Your legal adviser should confirm what applies to you.
Can you host our patient-management system?
Yes, if it runs on a standard server or cloud platform. We host it on a VPS, a managed server or a cluster, with encryption, backups and access controls set up for your data protection officer.
What if our system goes down?
Daily backups mean a restore, not a rebuild, and for systems that must not stop we design a standby or a cluster so one failed server doesn't stop the clinic.
How do we pay?
In US dollars, by EcoCash, InnBucks, ZimSwitch, Omari, Visa, Mastercard, Bitcoin, Tron, Litecoin, bank transfer or cash at our Harare office.
Related services
Often added by healthcare providers.
Managed databases
Patient records in a database?
Backed up and restorable to any point in the last 7 days.
Armor Mail
Results and invoices by email?
Phishing and fake invoices held before staff act on them.
Data protection at Tremhost
How we handle personal data.
Our own approach under the Cyber and Data Protection Act.
Cloudflare Business, free for 15 days
Patient portal or booking site online?
Advanced bot protection and a 100% uptime SLA on Cloudflare's network. No card needed.
Keep patient systems available and confidential
Hosting, backups, security and staff email for healthcare providers, with your data's location in writing and a data processing agreement. Supported from Harare.