Use the MySQL Database Wizard in cPanel: it creates the database, the user and the permissions in one go.
- In cPanel, open Databases → MySQL Database Wizard.
- Name the database. cPanel adds your account prefix, so the full name looks like
account_shop. - Create a database user with a strong password.
- Tick ALL PRIVILEGES and click Next Step.
- Use the full database name, full username, password and host
localhostin your application’s settings.
Tip: The one-click installers (WordPress and others) create the database for you. You only need this for applications you upload yourself.
Still stuck?
Open a support ticket with your domain name and what you see, or message us on WhatsApp. We answer Monday to Friday, 08:00–17:00 Central Africa Time.
Updated 5 November 2026. Something here out of date? Tell us.