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Help Centre › Domains and DNS

What happens when my domain expires?

Your website stops loading at that address and email sent to the domain bounces. Renew it straight away: after any grace period, someone else can register the name. Our store lists a 30-day grace period for .com, .net and .org, and none for .co.zw.

What happens, and when

WhenWhat happens
Before the expiry dateWe email renewal reminders and a renewal invoice to the address on your account.
On the expiry dateThe website stops loading at the domain, and email sent to it bounces. Your hosting and mailboxes are separate services and aren't removed because the domain expired.
Grace periodOur store lists 30 days for .com, .net and .org, during which you can still renew. Some extensions charge extra for a late renewal.
After the grace periodThe name can be released and registered by anyone.
.co.zwNo grace period is listed, so treat the expiry date as the deadline.

Renew an expired domain

  1. Sign in to the client area and open Billing → My Invoices.
  2. Pay the unpaid renewal invoice for the domain.
  3. If there's no invoice, or it's a .co.zw past its expiry date, message billing on WhatsApp +263 78 596 0376 with the domain name straight away.
  4. Once the renewal goes through, the website and email come back. Some networks take a few hours to catch up (why).

Tip: Turn on Auto Renew under Domains and keep funds in your account, so a missed email or an expired card never takes your site down.

My old web designer registered the domain.
It has to be renewed through whoever holds the registration. If it's in your name, you can insist on it; see Who owns a domain I register through Tremhost?
The grace period has passed.
See Can I get an expired domain back?

Still stuck? open a support ticket with the domain name, or message billing on WhatsApp.

Updated 6 November 2026. Something here out of date? Tell us.

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