Add funds to your account ("My wallet") in advance. Renewal invoices are then paid automatically on the due date.
- Sign in to the client area.
- Open Billing → Add Funds, enter an amount and pay it like any invoice.
- Make sure domains have Auto Renew switched on.
Renewal invoices are sent before the due date to the email on your account, so keep it current. Renewals are at the same price you signed up at.
Still stuck?
Open a support ticket with your domain name and what you see, or message us on WhatsApp. We answer Monday to Friday, 08:00–17:00 Central Africa Time.
Updated 5 November 2026. Something here out of date? Tell us.