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Help Centre › Websites, files and databases

What is using my disk space?

cPanel’s Disk Usage page shows which folders, mailboxes and databases are biggest.

  1. In cPanel, open Files → Disk Usage.
  2. Sort by size. Large items are usually old backups in the home directory, email folders (under mail), cache folders, or a website’s uploads.
  3. Delete old backup files, empty mail Trash and Sent folders, and clear plugin caches.

Still short of space? Upgrading is one click: see How do I upgrade my plan?

Still stuck?

Open a support ticket with your domain name and what you see, or message us on WhatsApp. We answer Monday to Friday, 08:00–17:00 Central Africa Time.

Updated 5 November 2026. Something here out of date? Tell us.

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