A JetBackup license lets you run JetBackup, a backup and restore tool for hosting servers, on your own cPanel server. Tremhost sells it for $5 a quarter or $17 a year as a shared licence supplied by Tremhost that receives official vendor updates. It suits anyone running a VPS or dedicated server with cPanel who needs scheduled, off-server backups and self-service restores for their accounts.
What JetBackup does
cPanel and WHM include a built-in backup system that covers many simple setups. JetBackup adds a more flexible layer for servers with many accounts or more demanding recovery needs. According to the Tremhost JetBackup page, its main features are:
- Unlimited backup jobs: create separate jobs by account group, schedule, retention limit and data type, instead of one job for the whole server.
- Unlimited destinations: send backups to several places, such as Amazon S3, Google Cloud Storage and FTP or SFTP servers, each with its own reindexing schedule.
- Selective backups: choose exactly what to back up, such as files, databases or email.
- Self-service restores: account owners can restore their own data from cPanel without opening a support ticket.
- Priority system: restore parent accounts before child accounts and schedule heavy jobs for off-peak hours.
- Integrity checks: verify backups and correct problems before you need them.
- Notifications: daily or real-time status updates on jobs and restores through email and other messaging services.
- Hooks and API: extend JetBackup 5 with custom scripts and automation.
Who needs a JetBackup license
You only need your own licence if you run your own server. Typical buyers are:
- Businesses and developers with an unmanaged VPS or dedicated server running cPanel and WHM.
- Hosting resellers and small hosting companies with their own servers, where self-service restores cut support tickets.
- Agencies hosting many client sites on one server, who want separate schedules and retention for different clients.
If you are on shared web hosting, managed WordPress or a reseller plan, you do not buy JetBackup yourself. Server backups are handled by the host. On Tremhost web hosting, daily backups are included and you can follow the guide to restore from a backup. Likewise, a managed cPanel VPS from Tremhost includes backups as part of the service.
JetBackup license pricing at Tremhost
- Quarterly: $5 every three months.
- Yearly: $17 a year.
Both options cover unlimited accounts on the server. The licence is a shared licence supplied by Tremhost and receives official vendor updates, so you install and update JetBackup in the normal way. Prices are in US dollars, and you can pay with EcoCash, InnBucks, ZimSwitch, Omari, Visa, Mastercard or selected cryptocurrencies. Tremhost has no introductory pricing, so the licence renews at the price you bought it at.
Building a sensible backup plan
A licence is only as useful as the plan behind it. Whatever tool you use, these principles apply:
Keep copies off the server
A backup stored only on the same server disappears if that server fails or is compromised. Send at least one copy to remote storage, such as S3-compatible object storage or an SFTP server in a different location. A common rule of thumb is three copies of your data, on two different types of storage, with one copy off-site.
Match frequency to how often data changes
A busy online store or a mail server changes constantly and may need daily or more frequent database and email backups. A brochure site that changes monthly needs far less. Separate jobs let you set this per account group.
Set retention deliberately
Keep enough history to recover from problems you notice late, such as malware that sat quietly for a week, without filling your storage. Many administrators keep daily copies for a week or two and weekly copies for longer.
Test restores
Backups you have never restored are a guess. Restore a test account on a schedule, check the site loads and the database and email are intact, and fix anything the integrity checks report.
Watch the alerts
Send notifications somewhere you actually read. A backup job that has been failing for a month is a common discovery after an incident.
Other licences that often go with JetBackup
JetBackup is usually installed alongside a control panel and server tools. Tremhost also supplies cPanel and WHM licences from $5 a month for a VPS, plus CloudLinux, Imunify360, LiteSpeed, Softaculous and others. You can compare them on the Tremhost licences page. All are shared licences supplied by Tremhost that receive official vendor updates.
Support
Tremhost support is by ticket, WhatsApp on +263 73 563 9917, or a booked call, Monday to Friday, 08:00 to 17:00 CAT. Support covers activating and troubleshooting the licence. On an unmanaged server, configuring your backup jobs and destinations remains your responsibility.
Frequently asked questions
Is JetBackup better than the built-in cPanel backups?
It is more flexible. The built-in system works for simple setups, while JetBackup adds multiple jobs with their own schedules and retention, unlimited destinations, self-service restores for account owners, priority restores and integrity checks. For one small server with a single site, the built-in tool may be enough.
Do I need a JetBackup license on shared hosting?
No. Licences are for servers you control. On shared hosting the provider runs the backups for you.
Can my clients restore their own backups?
Yes, if you enable it. JetBackup’s self-service restore lets account owners restore their data from cPanel, which reduces backup-related support tickets.
Should I pay quarterly or yearly?
Yearly is cheaper over twelve months ($17 against $20 for four quarters). Quarterly suits a short project or a server you may not keep.
Next step
Order the quarterly or yearly licence on the Tremhost JetBackup license page, or ask on WhatsApp if you are unsure which licences your server needs.
