Skip to content

Help Centre › Domains and DNS

How do I transfer my domain to Tremhost?

Unlock the domain at your current registrar, get its transfer (EPP) code, then order the transfer on Tremhost. Your website and email stay up during the move.

  1. At your current registrar, switch off domain lock (also called transfer lock).
  2. Ask for the transfer code (EPP or authorisation code).
  3. Make sure the domain’s contact email is one you can read: the approval request goes there.
  4. Order the transfer on Tremhost: Domain transfer. Enter the code at checkout.
  5. Approve the email from the old registrar if one arrives.

For a .com, a transfer normally adds a year to the registration. The nameservers and DNS stay as they were, so nothing stops working while the transfer completes.

Still stuck?

Open a support ticket with your domain name and what you see, or message us on WhatsApp. We answer Monday to Friday, 08:00–17:00 Central Africa Time.

Updated 5 November 2026. Something here out of date? Tell us.

Ask us on WhatsApp