A JetBackup shared license is a JetBackup licence for your cPanel server that you get through a licence provider, such as Tremhost, instead of buying it directly from JetApps, the company that makes JetBackup. It costs less than a direct licence and gives your server the same backup and restore features. It is meant for people who run their own server, not for ordinary shared hosting customers.
Tremhost’s shared licences receive official vendor updates.
What JetBackup does
JetBackup is backup and restore software for web hosting servers. It is best known as a plugin for cPanel and WHM, and it also supports DirectAdmin. It runs on the server and copies hosting accounts to one or more backup destinations on a schedule you set.
The main features are:
- Scheduled backup jobs. You decide what to back up (files, databases, email, DNS zones), how often, and how many copies to keep.
- Multiple destinations. Backups can go to remote storage such as SFTP servers or S3-compatible object storage, not just the same disk the sites live on.
- Self-service restores. Account owners can restore a file, a database or a whole account from inside cPanel, without opening a support ticket.
- Retention rules. Old backups are removed automatically once they pass the limit you set, so storage does not fill up.
- Notifications. You get alerts when a job finishes or fails.
For a server administrator, the self-service restore is often the biggest benefit. A client who deletes a folder by mistake can fix it in minutes, and you avoid a support request.
What “shared license” means
Software like JetBackup is licensed per server. You can buy that licence directly from the vendor or through a licence provider. A shared licence is a shared licensing arrangement: the provider holds the licensing relationship with the vendor and assigns a licence to your server for a fee. It is not issued to you directly by JetApps.
Tremhost describes its shared licences as valid, working licences that it maintains, with updates and support handled by its team. Before you buy any shared licence, from any provider, check these points:
- Which server it can be activated on, and whether you can move it to a new server later.
- Who you contact for support. With a shared licence it is the provider, not the vendor.
- What happens if you stop paying. Backup jobs stop running when the licence lapses, although backups you already made stay on your storage.
- Whether the provider’s terms fit your own obligations to clients.
A shared licence is a reasonable choice for a small host or a business running one or two servers that wants JetBackup without the full direct price. If you need a direct contract with the vendor, buy from the vendor.
Who needs a JetBackup licence
You need a JetBackup licence if you run your own server with cPanel and WHM, for example:
- A VPS or dedicated server that you manage yourself.
- A server you use to host client websites, as a web designer or small hosting company.
- A server for your own company’s sites, where you want backups stored somewhere other than the server itself.
You do not need one if you have a shared hosting or managed WordPress plan. On those plans the host runs the server and its backups. Tremhost web hosting plans already include daily backups, and you can restore from cPanel. Our guide to restoring from a backup shows how.
Unlimited accounts and what that means in practice
The JetBackup licence Tremhost sells covers unlimited cPanel accounts on one server. You do not pay more as you add clients. The real limit is storage: every backup has to fit on your backup destination, and every retained copy takes space. Plan your destination size around the total size of your accounts multiplied by how many copies you keep.
A few practical tips:
- Store backups off the server. A backup on the same disk does not help if the disk fails or the server is compromised.
- Use incremental backups where your destination supports them. They copy only what has changed, which saves time and space.
- Run large jobs outside business hours, when traffic is lower.
- Test a restore every few months. A backup you have never restored is a guess, not a plan.
Price and how to buy
At the time of writing, the JetBackup licence page lists a quarterly option at $5.00 per three months and a yearly option at $17. Prices are in US dollars. Check the page for the current price before you order.
You can pay with EcoCash, InnBucks, ZimSwitch, Omari, Visa, Mastercard or cryptocurrency. After ordering, you give the server details needed to activate the licence, and JetBackup then appears in WHM.
If you also need other software for the same server, Tremhost sells cPanel, CloudLinux, Imunify360, LiteSpeed and other licences. They are all listed on the licences page.
Frequently asked questions
Is a JetBackup shared license the same software as a direct licence?
It runs the same JetBackup software on your server. The difference is the licensing arrangement: the licence comes through a third-party provider, and you get support from that provider rather than from JetApps.
Can I use JetBackup on shared hosting?
Not as a buyer. JetBackup is installed at server level, so only the person who runs the server can install it. If your host already uses JetBackup, you may see it in cPanel and can use it to restore your own files.
Does JetBackup work without cPanel?
JetBackup is made for hosting control panels. It supports cPanel and WHM and also DirectAdmin. The licence Tremhost sells is listed for cPanel servers, so ask support before buying for any other panel.
What happens to my backups if the licence expires?
New scheduled jobs stop running. Backups already saved on your destination remain there, but you should renew before expiry so you do not have a gap in coverage.
Next step
If you run your own cPanel server and want scheduled, off-server backups with self-service restores, see the JetBackup licence options. If you are not sure whether you need it, ask on WhatsApp on +263 73 563 9917, Monday to Friday, 08:00 to 17:00 CAT.
