SSL
Can I use the email address listed in the Whois to complete Domain Control Verification (DCV)?
Yes, you can do this for DV, OV, and EV certificates.
· 1 min readTremhost
SSL
I completed validation, but never received the certificate. What should I do?
After completing validation, the Certificate Authority (CA) will send the certificate to the email address you provided as your technical contact. If, for whatever…
· 1 min read
SSL
My File Authentication file has been uploaded to the wrong directory. What should I do?
Please upload your file to the correct directory. To make sure the authorization is successful make sure the file is viewable at both yourdomain.com/file…
· 1 min read
SSL
I would like to change some information for my Domain Control Validation email (DCV)
If the common name needs to be changed, the only way to do so is by cancelling and reordering the certificate.
· 1 min read
SSL
I haven’t received my Domain Control Validation email (DCV) yet. What should I do?
There are a few reasons why this might be the case. First, verify what email address you have chosen for the Doman Control Validation…
· 1 min read
SSL
If I buy a Code Signing Certificate, which document(s) do I need to provide?
There are two different types of validation procedures, those types being a certificate for an individual or an organization. If you apply under an…
· 1 min read
SSL
If I buy an Extended Validation (EV) SSL Certificate, which document(s) do I need to provide?
EV certificates require a more stringent verification process than OV certificates. To understand the basis of this procedure, please refer to the above question…
· 1 min read
SSL
If I buy an Organization Validated (OV) SSL Certificate, which document(s) do I need to provide?
Organization Validated (OV) verification requires checking your business registration. If the Certificate Authority (CA) can verify this information using online government databases, no additional…
· 1 min read
SSL
If I buy a Domain Validated (DV) SSL Certificate, which document(s) do I need to provide?
You do not need to provide any documentation in order to purchase a Domain Validated (DV) certificate. All you will need to do is…
· 1 min read
SSL
Can I switch my method of Domain Control validation from Email to File, or vice versa?
You can switch your method of Domain Control validation from file-based to email-based for any SSL product that we provide. You can switch from…
· 1 min read
SSL
How do I know what my Control Panel/Server OS is?
If you are unsure what your Control Panel/Server OS is, we recommend that you ask your web hosting provider or your IT department.
· 1 min read
SSL
What is a UC Certificate (UCC)?
UC stands for Unified Communications and is a newer type of SSL certificate that is designed and primarily used for securing Microsoft Exchange 2007…
· 1 min read