Getting started with Tremhost takes four steps: choose a plan, pay in US dollars by mobile money, card or crypto, point your domain at the new hosting, then build or move your website and set up email. A web hosting account is ready instantly after payment, and if your site is already on cPanel elsewhere, Tremhost moves it for free. This guide walks through your first week, so you know what to expect and what to do at each stage.
Before you order: choose the right product
- A company website with staff email: cPanel web hosting. Bvumba ($5 a month or $50 a year, 50 GB NVMe) is the usual starting point; Himalaya ($30 a year, 20 GB) suits a small personal site.
- A WordPress site you want looked after: managed WordPress, from $15 a month, with updates tested on staging, daily backups and malware removal.
- Email only, with a site hosted elsewhere: business email, from $5 a month for 50 mailboxes.
- Client sites under your own brand: reseller hosting, from $7 a month.
- Your own server: a KVM VPS from $15 a month, or a managed cPanel VPS from $80 a month.
Plans renew at the price you sign up at, so the price you see is the price you keep. If you are unsure, ask on WhatsApp on +263 73 563 9917 before ordering.
Day 1: order and pay
Add the plan and, if you need one, a domain to your cart. A .co.zw costs $6.99 a year and a .com $15.99 a year. For a .co.zw, ZISPA needs the owner’s details and supporting paperwork; Tremhost tells you exactly what to send.
Pay by EcoCash, InnBucks, ZimSwitch, Omari, Visa, Mastercard, Bitcoin, Tron or Litecoin. Customers outside Zimbabwe can order too, usually paying by card or cryptocurrency. For invoice and payment questions, the billing line is +263 78 596 0376.
Day 1: your welcome email
Once payment goes through, a web hosting account is set up instantly and a welcome email arrives with your cPanel username and password, the server details and your nameservers. Keep it safe. If you lose it, you can open it again from Email History in the client area.
You can log in to cPanel from the client area with one click: open Services, choose the hosting plan and click Log in to cPanel. The direct address, yourdomain.com/cpanel, only works once your domain points to Tremhost.
Day 1 to 2: point your domain
If you registered the domain with Tremhost alongside the hosting, it is connected for you. If it is registered elsewhere, change its nameservers to the ones in your welcome email; the Help Centre explains where to find your nameservers. Always copy them from your own welcome email, because different servers use different nameservers.
The change usually takes a few hours to spread across the internet; allow up to 48 hours. Free SSL and new subdomains only work once the domain points to Tremhost, so if either fails straight after the change, wait and try again.
Day 2 to 3: build or move your website
Starting fresh
Install WordPress or another app in one click with Softaculous from cPanel, or upload your own files with File Manager or FTP. Free SSL is installed and renewed automatically once the domain points to the server.
Moving an existing site
Request a free migration. For cPanel-to-cPanel moves, it is typically done within 24 hours. Your site stays live on the old host until the new copy is checked and DNS is switched, so visitors and email are not interrupted. Keep the old hosting running until the switch is complete.
Day 3 to 4: set up email
- Create mailboxes in cPanel, such as info@, sales@ and accounts@. Web hosting plans include unlimited email accounts.
- Add them to phones and Outlook, or use webmail in a browser.
- Check that your domain’s SPF, DKIM and DMARC records are in place, which helps your messages reach inboxes rather than spam.
Day 5 to 7: protect what you have built
- Backups: daily backups run automatically. Take your own backup from cPanel before big changes and keep a copy off the server.
- Passwords: use strong, unique passwords for the client area, cPanel and WordPress, and turn on two-factor authentication where available.
- Updates: keep WordPress, themes and plugins updated, and remove ones you do not use.
- Extra protection: if your site handles payments or is a target, Tremhost Armor Guard adds Cloudflare Pro, configured and monitored by Tremhost, for $9 a month.
- Renewals: make sure your client area email is one you read, so renewal reminders reach you.
Getting help
The Tremhost Help Centre has step-by-step answers for logging in, DNS, email, SSL, backups and billing. For anything else, message WhatsApp on +263 73 563 9917, open a support ticket or book a call. Support runs Monday to Friday, 08:00 to 17:00 CAT, and is closed on weekends and Zimbabwean public holidays. If your site is hacked, Armor SOS triages it free on the same working day.
Frequently asked questions
What if hosting is not right for me?
First orders of web hosting, managed WordPress, business email and reseller hosting have a 30-day refund.
Can I upgrade later?
Yes. You can move to a larger plan as your site grows, without rebuilding it.
What uptime can I expect?
The SLA sets a 99.9% monthly availability target for hosting, email and servers.
Next step
Pick a plan on the Tremhost web hosting page, or ask on WhatsApp which one fits your business.
