There are actually many reasons why this could be happening, some of which could be entirely unrelated to your certificate. So, unfortunately, we can't…
· 1 min readYes, you must have a static IP address for an SSL certificate. If you do not have one, you may be able to assign…
· 1 min readThe issue is that your visitors' browsers are unable to properly identify who issued your certificate. First, confirm that your visitors are not seeing…
· 1 min readFirst, check your certificate license. There are two methods to install your certificate on multiple servers. The first method is to import the certificate,…
· 1 min readWhen the certificate is issued, the Certificate Authority (CA) will send an email to the Technical Contact listed on the order. That email will…
· 1 min readFor all technical support matters regarding your SSL certificate, you can contact your SSL provider, if needed. The CA does not provide direct support,…
· 1 min readYou will need to cancel & reorder your certificate and generate a new CSR with the correct common name.
· 1 min readYou can add additional domains to an active certificate by reissuing it.
· 1 min readIf this happens, your common name is not appropriately formatted for your type of certificate (wildcard certificates should use *.domain.com, for example) or you…
· 1 min readMoving hosts does not mean buying a new SSL certificate. Copy the certificate with its private key, or reissue it with a new CSR…
· 4 min readYes, you can do this for DV, OV, and EV certificates.
· 1 min readAfter completing validation, the Certificate Authority (CA) will send the certificate to the email address you provided as your technical contact. If, for whatever…
· 1 min read
