The CSR cannot be decoded?
This is because it is missing one or more required fields or the CSR...
What is a private key used for?
The private key is used on the server-side exchange for creating the secure connection....
What should I do if I receive a ‘CSR invalid’ error during the certificate activation process?
If this happens, your common name is not appropriately formatted for your type of...
The CSR cannot be decoded. What does that mean and what should I do?
Make sure you have the correct file copied and not your self-signed certificate, your...
I have noticed something incorrect in my CSR. What should I do?
It is impossible to edit any fields once the CSR has been created. You...
How do I generate a CSR?
Please consult official documentation for your server, operating system, or control panel. Most documentation...
What is a CSR?
A CSR stands for Certificate Signing Request and is necessary for all SSL certificates...
I have changed my server, or moved to a different provider; how do I move the certificate?
The easiest way is to create a new CSR on the new machine and...
I have accidentally deleted my “private key” what can I do now?
First check your backups and see if you can re-install the “private key”. If...
I cannot remember or have lost my login details
If you still have the order number they can use the automated password reminder...
