Hook: A one‑stop resource for Zimbabwean businesses. See why professional email beats free accounts, how to choose the right plan, and exactly how to set up and migrate without downtime.
Why your email address matters in Zimbabwe
- First impressions: Tenders, invoices, and supplier onboarding often start with your email. yourname@yourcompany.co.zw looks established; free addresses can look informal.
- Trust and conversion: A branded address signals legitimacy to banks, corporates, schools, and NGOs—people reply faster when they trust who’s writing.
- Control as you grow: Create accounts for staff and role-based addresses (sales@, accounts@, info@). Add/remove users centrally when teams change.
- Inbox that travels with you: Work from anywhere—office laptop, phone on the road, or a browser during power cuts. Your tools should work around ZESA and data realities.
- Less noise, more work done: Intelligent spam filtering keeps junk out so you focus on messages that matter.
Free vs. professional: the local reality
- Deliverability: Free addresses are more likely to be filtered, especially for invoices and proposals. A domain-based address improves your chances of landing in the inbox.
- Brand equity: Every email becomes a tiny billboard for your business. Client referrals stick when your brand is consistent.
- Security and continuity: Centralized accounts, proper device sync, and the ability to lock access if a phone is lost or a staff member exits.
- Ownership: Your domain, your data—easier to archive, search, and hand over during audits or tenders.
- Total cost of “free”: Lost invoices, missed tenders, and time wasted digging through spam quickly costs more than a low monthly fee.
Tremhost plans and pricing (pick what fits your stage)
https://tremhost.com/emailhosting.html
- SME — $5.00/month
- 50 Email Accounts
- 75 GB SSD Storage
- Spam Filter
- Webmail
- Connect to Outlook & more
- Synchronised on all devices
- Corporate Plus — $10.00/month
- 500 Email Accounts
- 1000 GB SSD Storage
- Spam Filter
- Webmail
- Connect to Outlook & more
- Synchronised on all devices
- Supreme — $15.00/month
- 1000 Email Accounts
- 75 TB SSD Storage
- Spam Filter
- Webmail
- Connect to Outlook & more
- Synchronised on all devices
- Email 10K — $3000.00/year
- 10,000 Email Accounts (great for schools/large orgs)
- 3 TB SSD Storage
- Spam Filter
- Webmail
- Connect to Outlook & more
- Synchronised on all devices
- Billing note: Monthly or yearly options available. Save 20% with annual billing.
Which plan should a Zim SME choose?
- Micro to small team (up to ±20 people): SME is plenty—room to grow, generous storage per account.
- Fast‑growing SME/multi‑branch: Corporate Plus gives headroom for departments, branches, and contractors.
- Large org with many mailboxes: Supreme suits big teams that need lots of accounts and massive storage.
- Schools and large institutions: Email 10K is built for high mailbox counts and straightforward administration.
Step‑by‑step setup (new domain or new business)
- Choose your domain
- If you sell mainly in Zimbabwe, .co.zw builds local recognition. If you export, consider pairing with .com. You can host email on either.
- Create your users and roles
- Set up personal mailboxes (first.last@company.co.zw) and role-based addresses (accounts@, sales@, info@).
- Set standard signatures
- Logo, phone/WhatsApp number, website, and physical address. Keep a single company format for consistency.
- Connect your devices
- Use Tremhost webmail immediately; add accounts to Outlook and your mobile mail app. Everything stays in sync across devices.
- Organise from day one
- Create folders (Invoices, Quotes, Orders, Tenders). Use filters so messages auto‑route to the right place.
Migrating from Gmail/Yahoo/another host (zero‑downtime approach)
- Plan the weekend: Schedule your “cutover” for Friday evening or Saturday morning to avoid disruption.
- Prep your domain access: Ensure you can edit DNS (where MX records live).
- Create mailboxes first: Set up all new Tremhost accounts and aliases before any changes.
- Import old mail: Use Tremhost’s migration tools to bring in existing messages so staff don’t lose history.
- Lower DNS TTL: 24–48 hours before cutover, reduce TTL so changes propagate faster.
- Switch MX to Tremhost: Update MX records to point to Tremhost when ready.
- Run overlap checks: Keep the old inbox accessible for a short overlap. Test send/receive on webmail, Outlook, and phones.
- Confirm filters and roles: Make sure invoices reach accounts@, support requests reach support@, and leads reach sales@.
Deliverability and security basics (practical, non‑technical)
- Use your domain for important mail: Send invoices, tenders, and proposals from domain‑based addresses (not free accounts).
- Keep content clean:
- Clear subjects (e.g., “Invoice 1456 – Company – Due 30 Sept”).
- Minimal caps and punctuation; include full contact details in your signature.
- Attachments:
- Use common formats (PDF, DOCX). For large files, compress or share via a link.
- Authentication records:
- Consider setting up SPF, DKIM, and DMARC on your domain to help receiving servers trust your messages. If you’re unsure, ask support to guide you.
- Good sending habits:
- Don’t blast huge lists at once.
- Remove bouncing/inactive addresses regularly.
- Send from consistent addresses (e.g., all invoices from accounts@).
Automation that saves hours
- Filters and rules:
- Invoices → Accounts folder
- Quotes and RFQs → Sales folder
- Support requests → Helpdesk folder
- Role-based addresses:
- sales@ for leads, info@ for general queries, accounts@ for billing—easier to track and share workload.
- Simple team workflow:
- Use “flags” or “stars” for to‑dos, “unread” as a triage queue, and folders for archived work.
Working from anywhere (ZESA and mobile data aware)
- Webmail when power is out; mobile data on the go.
- Outlook and mobile apps keep your full history synced so you can switch devices without losing context.
- Keep attachments light when on slow connections; send links where possible.
Support you can lean on
- 24/7/365 support: Talk to a real person any time.
- What to have ready when you call:
- Your domain name
- The mailbox or device having issues
- Any bounce messages or error screenshots
- Common quick fixes:
- Re‑entering server settings in Outlook/mobile
- Password resets and mailbox unlocks
- DNS record checks after a domain change
Cost and ROI: making the business case
- SME plan ($5/month) vs “free”:
- One missed invoice or tender can cost far more than a monthly fee.
- Professional identity improves response rates and reduces back‑and‑forth.
- Spam filtering and device sync save staff time every day.
- Yearly billing: If cash‑flow allows, save 20% by paying annually.
30‑day adoption plan for a Zim SME
- Week 1:
- Pick plan and domain, set up 3–5 core mailboxes, standardise signatures.
- Week 2:
- Add filters, create role-based addresses (sales@, accounts@), connect Outlook and phones.
- Week 3:
- Import old mail, notify key clients of your new professional addresses.
- Week 4:
- Review deliverability (any clients not receiving?), tidy folders, refine filters, and document a simple email policy.
Quick checklist
- Own a domain that matches your brand (.co.zw and/or .com)
- Mailboxes created for staff + role-based addresses
- Standard signature set and shared
- Devices connected: webmail, Outlook, mobile
- Filters set for invoices, sales, and support
- (Optional but recommended) SPF/DKIM/DMARC configured
- Clients notified of new addresses
- Support contact handy for migration weekend
Call to action
Ready to look the part and work faster? Choose a Tremhost plan that fits—SME, Corporate Plus, Supreme, or Email 10K. Go monthly or save 20% on a yearly plan. Set up this week, migrate over the weekend, and if you need help at any hour, Tremhost support is available 24/7/365—talk to a real person who will walk you through every step.
