Tremhost started in Harare in September 2016 with one aim: to give Zimbabwean businesses hosting they could pay for locally and support they could actually reach. Ten years later, we host 13,000+ domains and protect sites with Cloudflare as a signed partner. Here’s what a decade taught us.
How Tremhost Started
Tremhost began in Harare, Zimbabwe, in September 2016, with a vision to help African businesses establish and grow their online presence. From the beginning, the goal was to make reliable web hosting and digital services more accessible to businesses in Zimbabwe and across Africa. What started as a local venture has grown into a company helping businesses build, host, secure, and scale their digital operations.
Company details
tremhost.com was registered in September 2016 in Harare, Zimbabwe.
Ten years in milestones
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What Changed in Zimbabwe’s Web in Ten Years
Since Tremhost began in Harare in 2016, the demands on business websites have evolved. Through the websites we host, the support requests we handle, and the infrastructure we manage, one lesson has remained clear: getting online is only the beginning.
How customers pay
For Zimbabwean businesses, convenient payment matters as much as a service’s price. Local payment options can make the difference between a business getting online and putting it off. We’ve built our services around the needs of the market we serve, including the practical realities of purchasing digital services in Zimbabwe.
What businesses host
A website is no longer just a digital brochure. Businesses need content they can update, online shops that generate sales, professional email that keeps operations moving, and infrastructure that grows with them. Tremhost has evolved to support these needs, from web hosting and website design to VPS, dedicated servers, and cloud solutions.
What attacks them
Website security is now inseparable from keeping a business online. Compromised websites can expose visitors to malicious redirects, injected spam links,s and other harmful content. These incidents can undermine customer trust and damage search visibility. Our approach increasingly combines dependable infrastructure with proactive website protection and cybersecurity services.
Five Lessons From a Decade of Support Tickets
1. Local payment matters more than a low price
A $30 hosting plan is useless to a customer who can’t easily pay for it. For Zimbabwean businesses, accessible payment options are part of the service, not an afterthought. Supporting local payment methods alongside international options reduces friction in the buying process.
2. Website maintenance is part of website security
Outdated software, vulnerable plugins, and neglected themes can expose websites to compromise. Security requires more than a firewall: website owners need timely updates, strong access controls, reliable backups, and a recovery plan. We recommend addressing these fundamentals before assuming every incident involves a targeted attack.
3. Email is the service people notice first
Slow-loading websites can frustrate a customer. An important email that never arrives can cost a business an opportunity. Reliable business email depends on properly configured DNS, authentication, and mail delivery. SPF, DKIM, and DMARC each help receiving systems verify legitimate messages.
4. Support has to be reachable
When something goes wrong, customers need a clear way to reach someone who can help. We make WhatsApp available for customer communication, with separate contacts for technical support and billing.
- Technical support: https://wa.me/263735639917
- Billing: https://wa.me/263785960376
5. Security can no longer be an afterthought
A website is part of a business’s reputation, customer experience,e and revenue. Protecting it shouldn’t start only after an incident. That principle informs the Tremhost Armor range, which brings Cloudflare-powered protection to businesses, backed by Tremhost support.
What Tremhost Does Today
We provide the digital infrastructure businesses need to establish, operate, grow, and protect their online presence.
- Web hosting — cPanel hosting with NVMe storage, with plans advertised from $30 per year.
- Business email — Professional email on your own domain.
- VPS and dedicated servers — Infrastructure for businesses that need greater control, capacity and flexibility.
- Website design — Websites built around business goals, usability and online visibility.
- Cloudflare security — Website protection and performance solutions through the Tremhost Armor range.
From our beginnings in Harare to our expanding focus on enterprise infrastructure and cybersecurity, our mission remains the same: to help African businesses build and maintain a stronger digital presence.
Tremhost — The infrastructure behind Africa’s digital business.
