The CSR cannot be decoded. What does that mean and what should I do?

Make sure you have the correct file copied and not your self-signed certificate, your previous SSL, or if it is bundled as a PKCS7 or PKCS12. Or, you could have a pass-phrase that does not have alpha-numeric characters or disallowed characters. If this is the case, you will need to generate a new CSR without the disallowed characters or in the proper form. Please only use the English alphabet and numbers 0-9. For example, if the “&” symbol is included in your Organization Name, please type out “and” instead.

Related posts:

What should I do if I receive a ‘CSR invalid’ error during the certificate activation process? The CSR cannot be decoded? My File Authentication file has been uploaded to the wrong directory. What should I do? If I buy a Code Signing Certificate, which document(s) do I need to provide?