How to Reset a Roku Remote That’s Not Working (2025 Guide)

It’s movie night, you’re ready to unwind, but your Roku remote has other plans—it’s suddenly unresponsive. Don’t worry, you’re not alone! Roku remotes can glitch out from time to time, but a quick reset usually does the trick. Here’s a simple, step-by-step guide to get your Roku remote working again.

Quick Troubleshooting Checklist

Before diving into resets, do a quick check:

• Are the batteries fresh? Swap them out to rule out the obvious.
• Is there anything blocking the remote’s signal? Move any obstacles between your remote and the Roku device.

If those don’t solve the problem, it’s time for a reset.

Step 1: Identify Your Roku Remote Type

There are two main Roku remote types:

1. Simple (Infrared) Remote: Points directly at the Roku device.
2. Enhanced (Point-Anywhere) Remote: Connects via wireless and can be pointed anywhere.

If your remote has a pairing button inside the battery compartment, it’s an Enhanced remote.

Step 2: Resetting a Simple Roku Remote

1. Remove the batteries from the remote.
2. Unplug your Roku device from power and wait 10 seconds.
3. Plug the Roku device back in and wait for the home screen to appear.
4. Reinsert the batteries into the remote.
5. Test the remote.

If it’s still not working, try fresh batteries or make sure nothing’s blocking the signal.

Step 3: Resetting an Enhanced (Voice/Point-Anywhere) Roku Remote

1. Remove the batteries from your remote.
2. Unplug your Roku device (stick or box) from the power source. Wait 10 seconds.
3. Plug your Roku device back in and wait for the home screen to appear.
4. Insert the batteries back into the remote.
5. Press and hold the pairing button (inside the battery compartment) for 5 seconds or until you see the pairing light start to flash.
6. Wait for the pairing process—Watch the TV screen for a pairing message. It should take less than a minute.

What If Your Roku Remote Still Isn’t Working?

• Try the Roku app: Download the free Roku mobile app and use your phone as a remote.
• Re-pair your remote: Sometimes, repeating the reset and pairing steps solves lingering issues.
• Factory reset your Roku device: As a last resort, reset the Roku itself (Settings > System > Advanced System Settings > Factory Reset).

Final Tips

• Keep your remote firmware up to date.
• Keep your Roku device in a spot where it has a clear line of sight (for Simple remotes).
• Consider replacing the remote if it’s physically damaged or still unresponsive after following all steps.

Got it working? Great! If not, Roku’s official support can help, or it might be time for a replacement remote.

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