Few things are more disappointing than opening your DoorDash delivery and realizing something’s missing—maybe your fries, a drink, or even your main meal. Don’t worry! Missing items are a common hiccup, and DoorDash has a process to make it right. Here’s what to do, step by step:

1. Check Your Order Receipt

First, make sure the item was actually included in your order and that you were charged for it. Sometimes, items are out of stock and removed before your order is finalized (you won’t be charged if that happens).

2. Report the Missing Item in the DoorDash App

On the App or Website:

1. Open the DoorDash app or website.
2. Go to “Orders” and select the order with the missing item.
3. Tap “Help” or “Report an Issue”.
4. Choose “Missing Items”.
5. Select the specific item(s) that were missing.
6. Follow the prompts to submit your report.

You’ll usually have the option to request a refund, DoorDash credits, or a redelivery (depending on availability and your location).

3. Contact Customer Support (If Needed)

If the app doesn’t resolve your issue or if multiple items are missing, you can:

• Use live chat within the app
• Call DoorDash customer support at (855) 973-1040
• Email support@doordash.com

Explain what’s missing, include your order number, and mention if you’d prefer a refund, credits, or redelivery.

4. Check Your Refund or Credit

After reporting, DoorDash usually processes your refund or credits quickly—often within a few hours to a business day. Check your email and DoorDash account for confirmation.

Tips to Prevent Future Issues

• Double-check your order before placing it.
• If you have special requests, add clear instructions in the notes.
• Track your order and be available to receive it (sometimes drivers can clarify missing items on the spot).

In Summary:
If your DoorDash order is missing items, use the app’s “Help” feature to report it and claim a refund, credit, or redelivery. DoorDash customer support is there to help if you need extra assistance!

Few things are more disappointing than opening your DoorDash delivery and realizing something’s missing—maybe your fries, a drink, or even your main meal. Don’t worry! Missing items are a common hiccup, and DoorDash has a process to make it right. Here’s what to do, step by step:

1. Check Your Order Receipt

First, make sure the item was actually included in your order and that you were charged for it. Sometimes, items are out of stock and removed before your order is finalized (you won’t be charged if that happens).

2. Report the Missing Item in the DoorDash App

On the App or Website:

1. Open the DoorDash app or website.
2. Go to “Orders” and select the order with the missing item.
3. Tap “Help” or “Report an Issue”.
4. Choose “Missing Items”.
5. Select the specific item(s) that were missing.
6. Follow the prompts to submit your report.

You’ll usually have the option to request a refund, DoorDash credits, or a redelivery (depending on availability and your location).

3. Contact Customer Support (If Needed)

If the app doesn’t resolve your issue or if multiple items are missing, you can:

• Use live chat within the app
• Call DoorDash customer support at (855) 973-1040
• Email support@doordash.com

Explain what’s missing, include your order number, and mention if you’d prefer a refund, credits, or redelivery.

4. Check Your Refund or Credit

After reporting, DoorDash usually processes your refund or credits quickly—often within a few hours to a business day. Check your email and DoorDash account for confirmation.

Tips to Prevent Future Issues

• Double-check your order before placing it.
• If you have special requests, add clear instructions in the notes.
• Track your order and be available to receive it (sometimes drivers can clarify missing items on the spot).

In Summary:
If your DoorDash order is missing items, use the app’s “Help” feature to report it and claim a refund, credit, or redelivery. DoorDash customer support is there to help if you need extra assistance!

It’s frustrating to place an order on TikTok Shop and then suddenly get that cancellation notice—especially if you were excited for your purchase! If your TikTok Shop order was cancelled, you’re probably wondering why it happened and what you can do next. Here’s a clear rundown of the most common reasons and what steps you can take.

Common Reasons Your TikTok Shop Order Was Cancelled

1. Payment Issues
   • If your payment didn’t go through (maybe your card was declined, expired, or flagged for suspicious activity), the order is often automatically cancelled.
2. Out of Stock
   • Sometimes, the item sells out before your order processes, especially with high-demand products or flash sales.
3. Seller Cancellation
   • The seller may have cancelled the order for reasons like inventory errors, pricing mistakes, or logistical issues.
4. Shipping Restrictions
   • Certain items can’t be shipped to your address due to location, customs, or carrier limitations.
5. Order Verification Problems
   • If there’s a mismatch in your shipping or billing info, or TikTok’s system flags your order as potentially fraudulent, it may be cancelled.
6. Policy Violations
   • If TikTok suspects that the purchase violates their shop policies (e.g., prohibited items, multiple orders from the same user for limited items), they can cancel the order.

What Should You Do Next?

1. Check Your Payment Method
   • Make sure your card or payment method is valid, has sufficient funds, and is correctly entered.
2. Review Your Email and Notifications
   • TikTok usually sends details about the cancellation to your email or app notifications. Look for any explanations or next steps.
3. Contact the Seller
   • If you’re unsure why your order was cancelled or want to reorder, reach out to the seller through TikTok Shop’s messaging system.
4. Try Ordering Again
   • If the item is still available and your payment info is sorted out, try placing the order again.
5. Contact TikTok Support
   • If the reason isn’t clear or you keep experiencing cancellations, reach out to TikTok Shop customer service via the app’s help center for clarification.

Will I Get a Refund?

Yes! If you were charged, TikTok Shop will automatically process a refund to your original payment method. Refunds usually appear within a few business days, depending on your bank or card provider.

Bottom Line

Order cancellations on TikTok Shop can happen for a variety of reasons, most of which are out of your hands. The good news is, you won’t lose your money, and you can usually try ordering again or choose a similar product. If you’re ever unsure, TikTok’s customer support can help you get answers quickly.

If you need a refund from Temu—whether your item arrived damaged, didn’t show up, or wasn’t quite what you expected—the good news is that Temu has a straightforward refund and customer service process. Here’s a simple, step-by-step guide to help you get in touch and resolve your issue quickly.

1. Use the Temu App or Website

The easiest and fastest way to request a refund is directly through your Temu account.

On the App or Website:

1. Log in to your Temu account.
2. Go to “Your Orders” or “Orders”.
3. Find the order or specific item you want to request a refund for.
4. Click “Return/Refund” next to the item.
5. Follow the on-screen prompts to explain the issue, upload photos if needed, and submit your request.

Temu will review your request and usually respond within a few days.

2. Contact Temu Customer Service Directly

If you can’t resolve your issue through the automated system or need more help, you can reach out to Temu’s customer service team.

Contact Methods:

• Live Chat:
  • On the Temu app or website, click the customer service icon (usually a headset or chat bubble).
  • Select “Chat Now” to connect with a representative.
• Email:
  • You can email Temu at help@temu.com.
  • Include your order number, a clear description of the issue, and any relevant photos or screenshots.
• Help Center:
  • Visit the Temu Help Center for FAQs, guides, and more contact options.

3. What to Expect

• Response Time: Temu typically responds within 24–48 hours via chat or email.
• Refund Processing: Approved refunds are usually processed back to your original payment method within 5–14 business days.
• Return Policy: Make sure to initiate your refund within Temu’s return window (usually 90 days from delivery).

Tips for a Smooth Refund Process

• Have your order number ready.
• Take clear photos of any damaged or incorrect items.
• Be specific about your issue in the message.
• Check your spam/junk folder for replies, especially if you’re waiting for an email response.

In Summary:
Start your refund request through the “Orders” section in the Temu app or website. For extra help, use live chat or email. Temu’s customer service is responsive and should guide you through the process until your issue is resolved.

If you’re eagerly checking your Shein order status and see the message “Package Delayed in Transit,” you’re definitely not alone—it’s a common update that can be a little confusing (and honestly, a bit nerve-wracking). Here’s what it means, why it happens, and what you can do next.

What Does “Delayed in Transit” Actually Mean?

When your Shein tracking says “Package Delayed in Transit,” it means your parcel has encountered an unexpected holdup somewhere between the shipping warehouse and your delivery address. In other words, your package is still on its way, but it’s taking longer than originally planned.

Why Does This Happen?

Delays in transit can happen for a variety of reasons, such as:

• Shipping Carrier Backlogs: High volume periods (like holidays or sales) can overwhelm shipping networks.
• Customs Processing: International orders—common with Shein—may get held up at customs.
• Weather Events: Storms or natural disasters can disrupt shipping routes.
• Logistical Issues: Problems at sorting facilities, transport delays, or even incorrect shipping labels.

What Should You Do?

1. Stay Patient: Most “delayed in transit” packages arrive within a few extra days.
2. Check Tracking Updates: Keep an eye on your tracking link for any movement or new information.
3. Contact Shein Customer Service: If your package is delayed for more than a week without updates, reach out via the Shein app or website for support.
4. Double-Check Your Address: Make sure the shipping address you provided is correct—sometimes delays are due to address issues.

Will My Package Still Arrive?

Almost always, yes! Delayed packages nearly always show up—just a bit later than expected. If, for some reason, your order is lost or doesn’t move for an extended period, Shein typically offers a refund or replacement.

Quick Tips

• Check your local post office: Sometimes packages marked “delayed” are actually waiting to be picked up.
• Keep your order details handy: If you need to contact customer support, having your order number ready speeds things up.

In Short:
“Package Delayed in Transit” means your Shein order is taking a detour, but it’s still on its way. Most delays resolve themselves, but don’t hesitate to reach out to Shein support if you’re worried or if there’s no update for several days.

Nothing sours the excitement of online shopping quite like getting that “Delivered” notification—only to find an empty porch and no package in sight. If your Amazon order is missing, don’t panic! There are several steps you can take to track down your lost package, even after it’s marked as delivered.

1. Check Around Your Home and With Neighbors

Amazon’s delivery drivers sometimes leave packages in unexpected places. Double-check:

• Behind planters, furniture, or railings
• Inside your garage or mailbox
• With a neighbor or your building’s front desk
• On side or back porches

Tip: Look for a photo in your delivery confirmation email or Amazon orders page—sometimes the driver uploads one showing where they left the package.

2. Wait a Little Longer

Occasionally, Amazon marks packages as “Delivered” a few hours before they actually arrive. Wait 24–48 hours—sometimes the package shows up during that window.

3. Review Tracking Details and Delivery Updates

Go to Your Orders on Amazon and select the missing order. Check:

• Tracking history for any clues (e.g., “Delivered to: Reception”)
• Special instructions or delivery notes

4. Contact Amazon Customer Service

Still no luck? Here’s what to do:

1. Go to Your Orders on Amazon.
2. Find the missing order and click Problem with order.
3. Choose Where’s my stuff? or Order didn’t arrive.
4. Follow the prompts to chat with customer service or request a call.

Amazon’s support is generally helpful and may offer a replacement, refund, or help with further tracking—especially if the package was shipped by Amazon, not a third-party seller.

5. Check With Carriers (If Shipped by a Third Party)

If your order was fulfilled by an Amazon Marketplace seller, try contacting the seller directly through Amazon’s messaging system. You might also reach out to the shipping carrier (like UPS or USPS) using the tracking number provided.

6. File a Claim If Necessary

If your package is confirmed lost or stolen, Amazon usually offers a refund or replacement. For high-value purchases, you may also want to:

• File a police report (if theft is suspected)
• Check if your credit card offers purchase protection

Quick Checklist

• Check around your property and with neighbors
• Wait 24–48 hours
• Review tracking info/photos
• Contact Amazon support
• Message the seller (if not sold by Amazon)
• File a claim if needed

In Summary:
Lost packages are frustrating, but Amazon’s customer service is your best ally. Start with a thorough search, then reach out through your account. In most cases, you’ll get a prompt solution—and your peace of mind restored.

There’s nothing quite as unsettling as picking up your Android phone and finding it hot to the touch. Whether you’re just scrolling through social media or watching a quick video, overheating can be both uncomfortable and concerning. But why does it happen, and—most importantly—what can you do about it? Let’s break it down in simple terms.

Why Is Your Android Phone Overheating?

1. Heavy Usage
   • Playing graphic-intensive games, watching high-definition videos, or running multiple apps simultaneously can push your phone’s processor to its limits, generating extra heat.
2. Background Apps
   • Apps running in the background—even those you aren’t actively using—can quietly drain your battery and cause your phone to warm up.
3. Environmental Factors
   • Leaving your phone in direct sunlight or in a hot car can cause it to overheat quickly.
4. Charging Issues
   • Using your phone while it’s charging, or using a faulty charger or cable, can lead to overheating.
5. Software Glitches
   • Bugs, outdated software, or rogue apps can sometimes make your processor work harder than needed.

Simple Fixes to Cool Down Your Phone

1. Close Unused Apps
   • Double-check your recent apps and swipe away anything you’re not using. This lightens the load on your processor.
2. Take a Break from Intensive Activities
   • Pause high-performance games or video streaming for a bit and let your phone rest.
3. Keep it Out of the Sun
   • Try to use your phone in the shade and avoid leaving it in hot environments, like your car dashboard.
4. Remove the Case Temporarily
   • Some cases trap heat. Taking it off for a while can help your phone cool down faster.
5. Check Your Charger
   • Use only the charger and cable that came with your device, or reputable replacements. Avoid using your phone while it’s charging.
6. Restart Your Device
   • Sometimes, a simple restart can close problematic apps or processes that are causing overheating.
7. Update Software
   • Make sure your phone’s operating system and apps are up-to-date. Developers often release fixes for bugs that can cause overheating.
8. Limit Background Processes
   • Go into your settings and restrict background data or limit auto-sync for apps that don’t need it.

When to Worry

If your phone is overheating frequently, even when you’re not using it heavily, or if it suddenly shuts down on its own, it might be a sign of a hardware problem. In this case, it’s best to contact customer support or visit a certified repair center.

—

In Short:
Most overheating issues are caused by heavy use, background apps, or environmental factors. The good news is, simple tweaks and a little mindfulness go a long way in keeping your Android cool and comfortable. If problems persist, don’t hesitate to seek expert help!

There are few things more frustrating than your smart speaker suddenly losing its smarts because it can’t connect to Wi-Fi. When Alexa keeps telling you “I’m having trouble connecting to the internet” or simply stops responding, it’s usually a Wi-Fi issue.

Here’s a comprehensive guide to troubleshoot and fix your Alexa when it won’t connect to Wi-Fi, starting with the simplest solutions and moving to more involved ones:

1. The Universal Fix: Restart Everything

This is the golden rule of tech troubleshooting and often resolves most connectivity glitches.

• Restart your Alexa device:
  • Unplug your Echo device from its power outlet.
  • Wait for at least 10-30 seconds. This is important to ensure all residual power drains.
  • Plug it back in.
  • Wait for the light ring to change colors (it might go blue, then orange, indicating setup mode or trying to connect) and see if it automatically reconnects.
• Restart your Wi-Fi Router and Modem:
  • Unplug both your Wi-Fi router and your internet modem (they might be combined into one device, or separate).
  • Wait for at least 30-60 seconds.
  • Plug the modem back in first. Wait for all its indicator lights to stabilize (this can take a few minutes).
  • Then, plug the router back in. Wait for its lights to stabilize (usually a minute or two).
  • Once both are fully on and online, try checking your Alexa device again. You might need to tell Alexa, “Alexa, are you connected to the internet?” or “Alexa, connect to Wi-Fi.”

2. Check Your Wi-Fi Network & Credentials

A surprising number of issues stem from incorrect passwords or network problems.

• Verify your Internet Connection:
  • Grab another device (your phone, tablet, or laptop) and try to connect to the same Wi-Fi network that your Alexa device is trying to connect to.
  • Try opening a web page or streaming a video.
  • If other devices can’t connect: Your internet service itself might be down, or there’s an issue with your router. Contact your Internet Service Provider (ISP).
  • If other devices can connect: The problem is likely specific to your Alexa device or its connection to your network.
• Confirm Wi-Fi Password and Network Name (SSID):
  • Open the Alexa App on your smartphone or tablet.
  • Tap the “Devices” icon at the bottom.
  • Select “Echo & Alexa” and then choose your specific Alexa device from the list.
  • Tap the “Settings” icon (gear cog) in the upper right.
  • Under “Wireless” or “Wi-Fi Network,” tap “Change” or “Wi-Fi Network”.
  • Your Alexa will go into setup mode (often indicated by a flashing orange light). Follow the on-screen prompts to select your Wi-Fi network and carefully re-enter your password. Even a single typo can prevent connection.
  • Note: If you recently changed your Wi-Fi password, this step is essential.

3. Address Signal and Interference Issues

Physical placement can significantly impact Wi-Fi performance.

• Move Your Alexa Device Closer to the Router: Wi-Fi signals degrade over distance and when passing through obstacles. Try moving your Echo closer to your Wi-Fi router, ideally within 30 feet, especially if there are thick walls or multiple floors in between.
• Minimize Interference: Other electronic devices can interfere with Wi-Fi signals. Try moving your Alexa away from:
  • Microwaves
  • Cordless phones
  • Baby monitors
  • Other strong electronic emitters
• Check Router Frequency Bands (2.4 GHz vs. 5 GHz):
  • Many modern routers offer two Wi-Fi bands: 2.4 GHz and 5 GHz.
  • 2.4 GHz: Offers wider coverage and better penetration through walls but is generally slower and more prone to interference.
  • 5 GHz: Offers faster speeds but has a shorter range and struggles with obstacles.
  • Some older Alexa devices might primarily prefer or only support 2.4 GHz.
  • How to check/switch: In the Alexa app (Devices > Echo & Alexa > [your device] > Settings > Wi-Fi Network), when you “Change” the network, you might see separate network names for 2.4 GHz and 5 GHz (e.g., “MyHomeWiFi” and “MyHomeWiFi_5G”). Try connecting your Alexa to the other band if you’re currently having issues. For example, if it’s on 5GHz, try 2.4GHz.
• Reduce Network Congestion: If you have many devices connected to your Wi-Fi, your router might be struggling. Temporarily disconnect some other devices (e.g., smart TVs, gaming consoles, other smart home devices) to see if that allows Alexa to connect.

4. Advanced Troubleshooting & Reset

If the above steps haven’t worked, you might need to dig a bit deeper.

• Update Router Firmware: Check your router manufacturer’s website for the latest firmware updates. Outdated router software can sometimes cause connectivity issues with newer devices or simply have bugs.
• Disable AP Isolation/Guest Mode: If your router has “AP Isolation,” “Client Isolation,” or your Alexa is trying to connect to a “Guest Network,” these features can prevent devices on the network from communicating with each other, which can block Alexa’s setup. Ensure these are disabled.
• Check Firewall Settings: Occasionally, router firewalls can block certain devices. This is more advanced, and you might need to consult your router’s manual or ISP.
• Factory Reset Your Alexa Device (Last Resort): This will erase all your custom settings, registered accounts, smart home connections, and Wi-Fi credentials from the device, effectively returning it to its “out-of-the-box” state. You will need to set it up again from scratch using the Alexa app.
  • How to Factory Reset (varies by Echo model):
    • Echo Dot (3rd, 4th, 5th Gen), Echo (3rd, 4th Gen), Echo Studio: Press and hold the Action button (the one with a dot on it) for about 25 seconds until the light ring turns orange, then blue, then off and back to orange (indicating setup mode).
    • Echo Dot (1st Gen): Find the reset button (often recessed, requires a paperclip) on the bottom or back. Press and hold until the light ring turns orange.
    • Echo (1st, 2nd Gen): Use a paperclip to press and hold the reset button (often located in a small hole at the bottom of the device) until the light ring turns orange.
    • Echo Show/Spot: Swipe down from the top of the screen, go to Settings > Device Options > Reset to Factory Defaults.
  • After the factory reset, open the Alexa app, tap “Devices”, tap the “+” icon to “Add Device”, and follow the on-screen instructions to set up your Alexa from scratch, including connecting it to your Wi-Fi.

5. Contact Support

If you’ve diligently tried all the above steps and your Alexa device still refuses to connect to Wi-Fi, it’s time to reach out for help.

• Amazon Alexa Support: They can often run diagnostics on your device remotely or provide model-specific troubleshooting.
• Your Internet Service Provider (ISP): While less likely if other devices are working, they can check for any specific issues with your home network or router that might be affecting only certain devices.

By following these troubleshooting steps systematically, you should be able to get your Alexa device back online and enjoying its full range of capabilities!

It’s a frustrating scenario: your laptop’s power light is on, indicating it’s receiving power, but the screen remains stubbornly black, or nothing else seems to happen. This often points to an issue with the display, internal components, or a corrupted boot process, rather than a fundamental power problem.

Here’s a systematic guide to troubleshoot your laptop when the power light is on but it won’t turn on or display anything:

1. Rule Out Display Issues (The Most Common Misconception)

Many times, the laptop is on, but the screen isn’t working.

a. Connect to an External Monitor

This is the most crucial step for diagnosis.

• How to do it: Get an external monitor or TV and an appropriate cable (HDMI, DisplayPort, VGA). Connect your laptop to the external display.
• What to look for:
  • If the external monitor displays something (desktop, login screen): This means your laptop’s internal display is faulty, or the display driver is corrupted. Your laptop itself is likely functioning.
    • Next steps:
      • Try pressing Windows key + P (or Fn + F keys, like F4, F5, F8 – look for an icon resembling two monitors) to cycle through display modes (PC screen only, Duplicate, Extend, Second screen only).
      • Restart your laptop. Once you can get into Windows (even via the external monitor), update your graphics drivers from the manufacturer’s website. If the issue persists, the internal screen may need replacement.
  • If the external monitor also shows nothing: The problem is likely with the laptop’s internal components (graphics card, RAM, CPU, motherboard), not just the screen. Proceed to the next steps.

b. Check Screen Brightness

Sometimes, the brightness is simply turned all the way down.

• How to do it: Look for function keys on your keyboard (often Fn combined with an F key like F5 or F6) that control screen brightness. Press them to increase the brightness.

2. Perform a Hard Reset (Power Cycle)

This can drain residual electrical charge from components and resolve many temporary glitches.

• How to do it (for laptops with removable batteries):
  1. Turn off the laptop (if it’s somehow “on” but black, hold the power button for 10-15 seconds).
  2. Unplug the AC adapter from the laptop.
  3. Remove the battery.
  4. Press and hold the power button for 30-60 seconds. This drains any remaining power.
  5. Reconnect the AC adapter (do not put the battery back in yet).
  6. Try to power on the laptop.
  7. If it turns on: Power it off, reinstall the battery, and try turning it on again. If it only works without the battery, the battery itself might be faulty and needs replacement.
• How to do it (for laptops with non-removable batteries):
  1. Turn off the laptop (if it’s on but black, hold the power button for 10-15 seconds until it completely shuts down).
  2. Unplug the AC adapter.
  3. Press and hold the power button for 30-60 seconds.
  4. Plug the AC adapter back in.
  5. Try to power on the laptop.

3. Disconnect All Peripherals

External devices can sometimes interfere with the boot process.

• How to do it: Unplug everything from your laptop: USB drives, external hard drives, mice, keyboards (if external), printers, docking stations, webcams, etc.
• Try to boot: With only the essential power cable connected, try turning on the laptop. If it boots, plug devices back in one by one to identify the culprit.

4. Listen for Beep Codes / Observe LED Patterns

Your laptop’s BIOS (Basic Input/Output System) might be trying to tell you what’s wrong through a series of beeps or flashing power/diagnostic LEDs.

• How to do it: Turn on the laptop and listen carefully. Observe any flashing lights (e.g., Caps Lock, Num Lock, power light).
• Interpret the code:
  • The number and pattern of beeps (e.g., 3 short, 1 long) or flashes correspond to specific hardware errors (e.g., RAM issue, CPU failure, graphics card problem).
  • Consult your laptop’s user manual or the manufacturer’s support website (e.g., Dell support, HP support, Lenovo support) for your specific model’s beep codes or LED diagnostic patterns. This can quickly narrow down the problem component.

5. Reseat RAM Modules

Loose RAM (Random Access Memory) sticks are a very common cause of a laptop powering on but showing no display.

• How to do it (requires opening the laptop case – proceed with caution if you’re not comfortable):
  1. Turn off the laptop and unplug the AC adapter.
  2. Remove the battery (if removable).
  3. Discharge residual power by holding the power button for 30 seconds.
  4. Locate the RAM access panel: This is usually a small panel on the bottom of the laptop, secured by screws. You might need to consult your manual.
  5. Carefully open the panel.
  6. Unclip and reseat each RAM module: There are usually two small clips on either side of the RAM stick. Gently push them outwards, and the RAM stick will pop up. Remove it, clean the gold contacts gently with a soft, lint-free cloth, and then firmly reinsert it, pressing down evenly on both ends until the clips snap back into place.
  7. If you have two RAM sticks, try booting with only one at a time in different slots to identify if one is faulty.
  8. Replace the panel, reinstall the battery, and plug in the AC adapter.
  9. Try to power on the laptop.

6. Check for Overheating

If your laptop suddenly turned off or won’t turn on after heavy use, it might be due to overheating, which triggers safety shutdowns.

• How to do it: Feel the bottom of the laptop and around the vents. Is it unusually hot?
• Prevention/Fix:
  • Ensure all cooling vents are clear of dust and debris. Use compressed air to clean them.
  • Avoid using the laptop on soft surfaces like beds, pillows, or blankets, which can block airflow.
  • Let the laptop cool down completely before attempting to turn it on again.

7. CMOS Battery Reset/Replacement

The CMOS battery powers your BIOS settings. If it dies, it can cause boot issues or incorrect date/time, preventing the laptop from starting properly.

• Symptoms: If your laptop constantly forgets the date and time, a dead CMOS battery is a strong suspect.
• How to fix: This also requires opening the laptop. The CMOS battery is a small, coin-shaped battery (CR2032 usually) on the motherboard. You can often temporarily reset the BIOS by removing it for a few minutes and then reinserting it. If it’s old, replacing it might be necessary. This is for advanced users; if you’re not comfortable, seek professional help.

When to Seek Professional Help

If you’ve gone through all these steps and your laptop still won’t turn on (but the power light is on), it’s highly likely a more serious hardware failure, such as:

• Motherboard failure: The main circuit board is often the most expensive component to replace.
• CPU failure: Less common but possible.
• Dedicated Graphics Card failure: If your laptop has a separate GPU.
• Power delivery system issue on the motherboard.

At this point, it’s best to contact the laptop manufacturer’s support (if under warranty) or take it to a reputable computer repair technician for professional diagnosis and repair. Be prepared for potential component replacement costs.

It’s incredibly common for iPhone users to notice their device consistently stopping its charge at around 80%. While it might seem like a problem, it’s actually a clever feature designed by Apple to prolong the overall lifespan and health of your iPhone’s battery.

Here’s a breakdown of why your iPhone might not be charging past 80% and how to troubleshoot it:

1. The Most Common Reason: Optimized Battery Charging

Introduced in iOS 13, “Optimized Battery Charging” is a feature designed to reduce the chemical aging of your iPhone’s battery.

How it works:

• Your iPhone uses on-device machine learning to learn your daily charging routine.
• If it predicts that your iPhone will be connected to a charger for an extended period (like overnight), it will delay charging past 80%.
• The iPhone will hold at around 80% for most of the charging period, and then finish charging to 100% just before you typically wake up or unplug it.
• This prevents the battery from spending prolonged periods at 100% charge, which can stress the battery and accelerate its degradation.

How to tell if this is active:

• You might see a notification on your Lock Screen saying “Charging is on hold” or “Charging will resume by [time]” with a message about Optimized Battery Charging.
• You can also check in Settings > Battery > Battery Health & Charging. If Optimized Battery Charging is enabled, it’s likely the cause.

How to “Fix” it (if you need 100% immediately):

• Temporarily override it: If you need your iPhone to charge to 100% sooner, you can usually touch and hold the “Optimized Battery Charging” notification on the Lock Screen and then tap “Charge Now.”
• Disable it (not recommended for long-term battery health):
  1. Go to Settings > Battery > Battery Health & Charging.
  2. Toggle “Optimized Battery Charging” off.
  3. You’ll usually be given the option to turn it off “Until Tomorrow” or “Permanently.”

Recommendation: For the best long-term battery health, it’s generally recommended to keep Optimized Battery Charging enabled, especially if you have a consistent charging routine (e.g., charging overnight).

2. Temperature Control (Overheating)

Lithium-ion batteries are sensitive to heat. If your iPhone gets too warm while charging, it will automatically limit charging (sometimes stopping around 80% or a random percentage) to prevent damage to the battery and other internal components.

Causes of overheating during charging:

• Direct sunlight: Charging your iPhone in direct sunlight.
• Thick case: Using a very thick or poorly ventilated phone case.
• Hot environment: Charging in a hot room, under blankets, or on surfaces that trap heat.
• Demanding apps: Running graphically intensive games or apps while charging.
• Fast charging/Wireless charging: These methods can sometimes generate more heat than standard wired charging.

How to fix it:

• Move to a cooler spot: Unplug your iPhone and move it to a cooler environment.
• Remove the case: Take off your phone case while charging.
• Stop demanding activities: Avoid using power-intensive apps or games while charging, especially if it’s already warm.
• Switch charging methods: If you’re fast charging or wireless charging, try a standard wired charger to see if it helps reduce heat.
• Wait for it to cool: If you see a message about charging being paused due to temperature, let the iPhone cool down completely before attempting to charge again.

3. Aging Battery (Poor Battery Health)

As batteries chemically age, their maximum capacity diminishes, and their ability to deliver peak performance decreases. An older, worn-out battery may struggle to charge fully or efficiently.

How to check battery health:

• Go to Settings > Battery > Battery Health & Charging.
• Look at “Maximum Capacity.” If this percentage is significantly below 80% (e.g., 75% or lower), your battery’s health is considerably degraded, and it may be the reason it struggles to reach 100%.
• Below “Maximum Capacity,” you’ll also see “Peak Performance Capability,” which indicates if your battery is still able to deliver normal peak performance.

How to fix it:

• If your Maximum Capacity is low (below 80% is a common recommendation for replacement) and you’re experiencing other issues like quick draining or unexpected shutdowns, consider a battery replacement. You can get this done at an Apple Store, an Apple Authorized Service Provider, or a reputable third-party repair shop.

4. Software Glitch

Sometimes, a minor software bug can cause your iPhone’s charging behavior to become erratic.

How to fix it:

• Force Restart Your iPhone: This can often clear up temporary software hiccups.
  • iPhone 8 or later (including iPhone SE 2nd/3rd Gen, iPhone X, 11, 12, 13, 14, 15 series): Quickly press and release the Volume Up button. Quickly press and release the Volume Down button. Then, press and hold the Side button until the Apple logo appears.
  • iPhone 7/7 Plus: Press and hold both the Volume Down button and the Side (or Top) button until the Apple logo appears.
  • iPhone 6s or earlier (including iPhone SE 1st Gen): Press and hold both the Home button and the Side (or Top) button until the Apple logo appears.
• Update iOS: Ensure your iPhone is running the latest version of iOS. Apple frequently releases updates that include bug fixes and battery management improvements. Go to Settings > General > Software Update.
  5. Faulty Charging Accessories or Port

While less likely to specifically stop at 80% (they usually lead to no charge at all or very slow charge), a damaged cable, adapter, or a dirty charging port can cause inconsistent charging.

How to check:

• Inspect Cable/Adapter: Look for fraying, bent pins, or damage on your Lightning (or USB-C) cable and power adapter.
• Try Different Accessories: Test your iPhone with a different, known-good, Apple-certified (MFi) cable and power adapter.
• Clean Charging Port: Use a flashlight to look inside your iPhone’s charging port. Gently remove any lint, dust, or debris with a non-metallic, non-abrasive tool like a wooden toothpick or a soft-bristled toothbrush. Be very careful not to damage the pins.

When to Seek Professional Help

If you’ve tried all the above steps and your iPhone still consistently refuses to charge past 80% (and Optimized Battery Charging is disabled, and it’s not overheating), it might indicate a more serious hardware issue.

• Contact Apple Support: If your iPhone is still under warranty or covered by AppleCare+, contact Apple Support or visit an Apple Store/Authorized Service Provider. They can run diagnostics and arrange for repair if needed.
• Battery Replacement: As mentioned, if your battery health is poor, a replacement is the most likely solution.

Most of the time, the 80% charging pause is simply your iPhone intelligently protecting its battery for a longer lifespan. Understanding this feature can save you a lot of unnecessary worry!