Changed your mind about that Walmart pickup order? Maybe you found a better deal, ordered the wrong item, or just don’t need it anymore. Good news: canceling a Walmart pickup order is usually quick and easy—as long as you act before your order is prepared. Here’s how to do it step by step:
Step-by-Step: Cancel Your Walmart Pickup Order
1. Open the Walmart App or Website
- Go to walmart.com or open the Walmart app.
- Sign in to your account where you made the purchase.
2. Go to Your Orders
- On the website: Click on Account > Purchase History.
- In the app: Tap the menu (☰), then tap Purchase History or Orders.
3. Find the Order You Want to Cancel
- Locate the pickup order you wish to cancel.
- Click or tap on the order to view the details.
4. Select “Request Cancellation” or “Cancel Order”
- If your order is still eligible, you’ll see a button that says Request Cancellation, Cancel Items, or Cancel Order.
- Click or tap it.
5. Confirm the Cancellation
- Follow the prompts to confirm. Walmart will send you an email confirming the cancellation and process your refund.
Important Notes
- Timing is Everything:
You can only cancel if your order is still being processed. Once it’s marked as “Ready for Pickup” or “Picked,” cancellation online is no longer available. - If You Missed the Window:
- Don’t pick up the order. After a few days, Walmart will automatically cancel it and issue a refund.
- Contact Customer Service: Use the Walmart app chat, call customer support, or visit the store’s service desk. They may be able to assist if your order hasn’t been handed over yet.
- Partial Cancellations:
If you only want to cancel specific items, select them individually during the cancellation process.
Refunds
- Refunds typically appear in your original payment method within 3-5 business days, but timing can vary based on your bank.
In Summary
To cancel a Walmart pickup order:
- Go to your orders in the Walmart app or website.
- Find your pickup order and select “Cancel.”
- Confirm and wait for your cancellation email.
If you miss the online cancellation window, don’t pick up the order or contact customer service for help. Walmart’s cancellation process is designed to be hassle-free, so you can shop (and un-shop) with confidence!
